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Password never works, need to request a change password everytime I login

WorldCitizen Dec 13, 2011 11:12AM EST

Anyone has this problem ?
It seems the password is not stores well in the datables.
Pierre

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Aidan Dec 13, 2011 11:33AM EST Jux Jux Helper Bee

Sorry for the trouble! Would you mind trying the following?

1) Log into your account (through password reset if necessary)
2) From the Jux menu in the top right, click "Account"
3) Choose a new password, type the old one in "Verify current password" and Update
4) Try logging out and logging in with the new password

Let me know if that helps. Thanks!

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Ted Dec 13, 2011 12:56PM EST Jux Jux Helper Bee

PS. This is not a problem we have seen!

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